Randi brushing a horse.

TueNight 10: Randi Oster

(Randi with a horse named Hope)

Bio: Randi Redmond Oster is the author of Questioning Protocol, an award-winning book about navigating the healthcare system as she advocated for her chronically ill son in the hospital. She is also the President of Help Me Health, where she helps healthcare organizations transform the patient experience.

Beyond the bio: When my son underwent multiple operations from Crohn’s disease, I discovered cracks in the healthcare system. When my book was published, the hospital implemented many of my ideas. I have seen how the power of positive intention can make what seems impossible become reality.  

What makes you a grown-ass lady? I listen, learn, and then lead. I value input from different perspectives and am able to bring people together to implement plans that are fair for all. 

Here’s her TueNight 10:

1. On the nightstand: The Crate, an award-winning book by my dear friend Deb Levison.

2. Can’t stop/won’t stop: Smiling. Even under a COVID mask. 

3. Jam of the minute: Anything that gets me dancing.

4. Thing I miss: Going out to a crowded restaurant with my gal pals.  

5. 80s crush: Jon Bon Jovi

6. Current crush: Still, my husband. We have been married 31 years.  

7. Latest fave find: A box of old family pictures, some from 1910.

8. Last thing you lost: The ability to visit my mom in the nursing home. I miss her. 

9. Best thing that happened recently: 10 weeks of home isolation. It forced me to have time to reflect.  

10. Looking forward to: A new normal where we cherish our time together.

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